I have severly witnessed with my own eyeballs a severe lack of support and assistence from these author but you go and make a bad review and say so they will tell you that is not true at all and argue with you. So is it normal for me to fight and try to go through many channels, websites, social media platforms to try to talk to an author and all methods are blocked, this is normal? Not one author but many? You buy something from anyone on here and good luck to you. Now I bought something I know I did. I am trying to update it and it is saying invalid key, somehow. Well it is not showing up in my downloads at all but i found it in elements downloads. Try to get key but here at envato you download items and get no key with it, somehow. And again another situation where after 20 minutes of fighting I was finally able to find a way to talk to this author.
Bottom line the communications, support and respec from authorst needs to be drastically improved. I can prove two authors on here have zero support. Themes I bought from theme forest were utter crap, worse authors ever. I kept making a bad review and 6 bad reviews were removed. Real nice. If there is no support, then how can the author claim there is? Themeforrest is a joke. Then I get theme from elements and OMG for a free theme it worked 10x better and easier than anything on themeforrest.
Why can’t I do reviews in elements?