My jupiter theme purchase code not working

It’s an artbees theme and their website will not recognize the purchase code. is there someone i could forward my purchase email?

Hi @mnm666,

Please contact the author of your purchased theme, the theme author will assist you.

How to contact an author to get support or for any technical query:


Hi, I went to them and they responded.

Amir Rather Support Team 3 months, 1 week ago

Hello Christian,

Thank you for all the details.

I checked this and seems like this issue is with the ThemeForest Envato, most probably they have blocked this Purchase Code and that is why our system is unable to verify it.

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to check it for you.