Hi, I bought the werkstatt theme from fuel theme via envaro. I paid with taxes 120dollars and no support and woocommerce modules not updated apparently for 1 years! I sent several tickets and no response .from you. How can you sell themes at this price that do not work well? how?
Thank you
Contact author first:
If they does not reply, you can contact Envato and create ticket:
The item does say that it is not supported by the author so not sure you would get an answer. Support for Werkstatt - Creative Portfolio WordPress Theme
That said @fuelthemes are one of the best and most respected authors on here.
Looks like the last update was Jan 23 and says it supports 6.4 but not clear about Woo Commerce versions.
As envato do not develop or own items it’s impossible for them to maintain awareness of item compatibility and updates etc.
Depending on when you bought the item and the exact issues you may be entitled to refund it Can I get a refund
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