Envato staff, please explain how is possible an item $48 price become $58 when somebody request a refund? See attached screenshot, please
Probably includes extended support
It doesn’t include
Could be VAT? It’s 21%, so sounds about right.
It’s the full price that the customer paid for the item including taxes. Authors will refund the amount that they earned from the sale, and Envato will take care of the rest.