If I had to guess… your earnings were less than the $50 minimum for withdrawal? If that’s not the case, and everything is looking good with your Paypal details in your settings etc, then probably best to contact support.
Ah ok, they must have reduced it… was always 50 when I was a boy.
I checked it and for me it´s 50.
Envato reduced the minimum payout for Ukraine temporarily.
@Darkcat You will need to contact PayPal and/or Envato to figure out what’s wrong. This issue won’t fix itself automatically.
For me it’s 5 dollars. But what’s wrong?(( I don’t know
Good. Thank you. I will contact then
Right, that makes sense!
I found out. Wrote to PayPal support.
Thank you for help me
Unfortunately, Ukrainian accounts are not able to get business transfers. It is a Paypal limitation for Ukrainian residents. You can get transfers only from other Paypal users, but not companies. Please let me know if you fix that. If not, consider alternative payout methods - https://help.author.envato.com/hc/en-us/articles/11562121974041-Setting-Your-Elements-Payout-Method.