Your payout was rejected

I have received an email from [donotreply@envato.com] saying “Your payout was rejected”.
But I have not even tried to have my payout. Someone would know what should I do?
Thanks

The process is automatic.
If your balance is less than $50 then it is automatically rejected and can only be withdrawn if the sum is more than the $50 threshold.

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That’s why I’m worried. I didn’t try to withdrawn. Makes me think if someone other than me did it.
But I couldn’t find any support that I could contact.

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Withdrawals are automatic, you don’t request them. If you have enough in your account to meet the payment threshold then you’ll be paid out automatically and you’ll get an email saying your payout has been calculated… if you don’t meet the threshold, then you’ll get an email saying your payout has been rejected.