I purchased a template today and my credit card got charged using Skrill pay, but there was no template file download after purchase.
I got the following in an email:
This transaction was funded using your card (MASTERCARD, 5xxxxxxxxxxx7059) on 05 Jun 2014. This charge will appear on your card statement as a debit by: SKR*ENVATO.COM
Deposit $60.00 to user ferocat on ThemeForest Deposit $60.00 to user ferocat on ThemeForest
Thank you for using Skrill,
The Skrill Help Team.
I then purchased a plugin with Paypal and got the download file.
Any help will be appreciated to download the template I paid for.