Paid for track but still has the audio watermark.

Purchased the track below. When I go to download the track it still has the audio water marks. I’ve never had this issue before. Can someone please help.

Hi!

Just to be safe, double check you are using the files contained in the ZIP and not the MP3 preview. If it actually has the watermark, most likely is a render error from the author (@RapirasMaks) and the reviewer who didn’t catch it.

Contact the author via his profile and Envato support. They’ll probably solve it, but if not, you’ll get a refund for sure.

Best of luck!

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@Legacy1436 I just checked that item, and it looks like the watermarked version has been put into the ZIP by mistake - possibly during an item update :grimacing:

You can contact the author directly via their profile page here:

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Appreciate the feedback. I messaged the composer, hopefully he or she can send that. I looked for another song for awhile, but that track just fits perfectly for what I’m cutting.

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