Opening a support ticket in the Envato Help Centre.

How open a support ticket in the Envato Help Centre?

Generally you can always find a button to submit a request by clicking on a random article or searching “contact us” on the Help center. Here are direct links:

Envato Market (ThemeForest, CodeCanyon, etc): https://help.market.envato.com/hc/en-us/requests/new
Envato Elements: https://help.elements.envato.com/hc/en-us/requests/new

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How do I view my ticket created by me (Envato Market)?

You’ll receive responses to your email address.

It is possible to view tickets online at https://help.market.envato.com/hc/en-us/signin?return_to=https%3A%2F%2Fhelp.market.envato.com%2Fhc%2Fen-us%2Frequests but that’s sort of a workaround and may be a bit weird to navigate, you’ll also probably need to request a password reset before you can log in for the first time.

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