Opening a support ticket in the Envato Help Centre.

How open a support ticket in the Envato Help Centre?

Generally you can always find a button to submit a request by clicking on a random article or searching “contact us” on the Help center. Here are direct links:

Envato Market (ThemeForest, CodeCanyon, etc):
Envato Elements:

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How do I view my ticket created by me (Envato Market)?

You’ll receive responses to your email address.

It is possible to view tickets online at but that’s sort of a workaround and may be a bit weird to navigate, you’ll also probably need to request a password reset before you can log in for the first time.

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Hi, I’ve been searching for the help centre want to retrieve data purged by flatsome envato due to update on my website . Waiting your response?