One of my sound effects seems to have been mistakenly purchased twice.
Do I need to do anything or does Envato sort things out?
You won’t have to do anything
But it’s possible they needed if for two different projects.
Possible. Is there an option to buy an item twice?
There are 2 invoices but they were made at exactly the same time.
Sometimes buyer need it for multiple projects. I had a buyer that bought 10 license at once for a same track.
I had a same situation too, once for a logo (9 licenses) and once for a track (12 licenses). If buyer makes a mistakes he(she) usually come to the forum looking for help or open support ticket. Anyway it’s not your headache.
Enjoy Dude !
Its Possible !!!
Someone once did that to me with a broadcast licence and I nearly sh*t myself. To this day I still worry they’ll reverse it…
It happens. My friend had +30 sales of one track.
this also happened to me… maybe the client need two licenses to cover …
double sale… congrats!
In one time ?)
Yhm I had 16 sales once
In one time ?)
In one time.