I have submitted two tickets to Market.Envato support ticket numbers 1468237 & 1470257. I still have no answer. My client purchased the Avada theme and set my email address as the purchase email. I never received the “verify” email from themeforest and due to this i cannot download the purchase when i login to the account. When i go to “downloads” it offers to resend the email which i click and the email is never received in spam or otherwise. Oddly enough I am receiving emails of the ticket creations which are then never answered to the same email address.
PLEASE HELP!!! It is imperative we get this license so we can continue development!!!