No Support Response

Envato Customers Purchases and Subscriptions
1

HI,
I have requested some support and information about 2 days back but haven’t received any response yet. Obviously this is causing me great inconvinience as i am wasting valuable time. I would really appreciate some quick response to get moving.

Re

2

Assuming that it is something that envato support would handle I.e. not item related which would go to the author, then unfortunately there is a known backlog at the moment and tickets are taking longer to reply to than usual.

They will reply ASAP

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