I am new to Envato, I uploaded my plugin for the first time - https://sikhado.com/product/sai-leads-and-support-form-wordpress-plugin/
The same images and product descriptions were added.
It got hard rejected and I did not receive any other detailed mail on what caused the issue, so that I can fix the issue. I need help and guidance on this, any help is greatly appreciated.
@mgscoder @ki-themes can you please help me. Thanks in advance.
It doesn’t look like a premium feature as I believe there’re free versions available at WordPress.org
Find better idea.
Very much thank you for helping me and prompt reply, if you can help me with the below, I would highly appreciate that.
Check WordPress.org if there’s any free versions first. No one would pay for something that they could get it free. Quick check your list, most of the plugins ideas are outdated. There’re too many similar items and I don’t think you’d get any approval.
Thank you so much @ki-themes, I highly appreciate it. I will have to change my model then, by just making all plugins available for free download and providing paid support/customisation 
Codecanyon loss! - anyways it got sold to shutterstock - I always thought code licensing / digital products marketplace was a lucrative business, not any more after news of acquisition and for the amount.
I would welcome codecanyon decision too, as if something is available for free, why should someone pay for it!
Thanks again @ki-themes !!!
Sorry to bother you again, but I saw those who got hard reject, also got a mail with the reasons why it got rejected, while I didn’t receive any, will I get any or just contact support? Because if something is creating an issue, I will try removing or fixing the issue in other plugins.
@mgscoder I will appreciate if you give your inputs too.
If you didn’t receive the Item review notification email (you should to check spam/junk as well), then check your email settings (Settings => Email Settings) in Envato market Dashboard Settings, is there a check mark for Item review notifications.
Sometimes email can go in spam, so need to check inbox, spam, junk as well.
Thanks
Thank you @mgscoder for your prompt response, but I did checked my Spam folder, I did’t receive any, the notification was turned off, I turned it on few hours back.
Is there any way to get the hard reject mail notification of this particular plugin again? - if yes how?
If hard rejected then Envato send a common email to let the author know that it is hard rejected. Just mentioned hard rejected because lack of quality standard.
Can I Get Feedback For My Hard Rejected Item?
No chance to resend the email but if it was hard rejected then there would be no feedback as to why.
That is only when soft rejected.
Aside from this - you are an exclusive author and offer the plugin as part of a subscription advertised on your demo page?
You cannot do that and there’s a good chance that if the reviewer saw that then they didn’t even review the item and just rejected it automatically,
Thanks @charlie4282 a lot!!! You finally understood me, I am trying to get the hard reject email only for this, to rule out if I was hard rejected for being an exclusive author yet offering the plugin as part of a subscription my site.
I did un-enroll from exclusive program. I think I should wait till 2nd of June 2024.
If it was down to the exclusivity (which would be my first guess) then they don’t state this in the rejection email.
Given that it’s something frowned on quite a bit I’d wait until your account is listed properly as non exclusive before resubmitting anything
Thanks a lot @charlie4282 for the guidance.
Also thanks to @mgscoder and @ki-themes you guys for your valuable suggestions.
I’m sorry to hear that your codecanyon plugin got hard rejected. That can be disappointing. Did they give you any specific feedback or reasons for the rejection?
Hi aqsa I did not receive any specific feedback or specific reason for the rejection.
I have attached the reason image, visit the quoted text for the image.
