Jannah Theme Install Problem

Envato Customers Web and Code
1

Hello. I have regular licensed Jannah theme on Themeforest. I tried to download theme files but it’s not working. It gives 504 Gateway Timeout error. How can i solve this problem?

2

Hi

Please check this helpful Theme Installation guide article:

If the above process not work and the error continue:
504 Gateway Timeout error:
this error generated most probably by the PHP max execution time limit or by the FastCGI read timeout settings. please contact your hosting provider and let them know. They will check it through error log and will assist you.

Thanks

3

Hi. I don’t have hosting right now. So i just want to download theme files to my personal computer but it gives 504 gateway timeout. Is there any solution advice for this?

Thanks for your help.

4

please contact your purchased theme author. theme author will assist you.

How to contact an author:

Thanks

5

Problem solved. Thanks for your interest. Take care.