Item support option bug

wordpress

#1

2 TF support!
I have my item http://themeforest.net/item/knoxville-responsive-wordpress-blog-theme/12492614 approved today, but for some reasons it is stated that I do not support it http://prntscr.com/89rtsg though I do, please check this screenshot http://prntscr.com/89rtzb Please fix this bug shortly.
Thanks


#2

Yes another thread is opened here ;

Wouldn’t imagine how angry I would be if my item was approved today with this bug… I understand you :neutral_face:


#3

Are you guys able to login on themeforest?


#4

Double post. I already started this topic Item tab displays no support and double VAT

@crelegant This is a complete different question. Please create a new topic for your problem


#5

Triple post I should say, because I already started before you two :yum:


#6

Anyways, we got an official reply that Envato team is checking the issue.


#7

@crelegant Sorry I didn’t saw your post. It is so confusing this forum right now :slight_smile:


#8

Ha ha. Yes, it is.


#9

Hi folks,

We’ve seen the bug and have put a fix in place, apologies. This should be deployed and visible in the next half hour.


#10

Hi folks,

The update has been deployed, if this is still an issue please let us know.


#11

Now I do not see any issue.