# Confirm your email address to complete your order.
We previously sent an email to 4x7ws5sthr@privaterelay.appleid.com with a confirmation link.
I can not receive confirmation link ,
Please resend link
Hi,
Please use the Resend text button to get a new one.
Otherwise, open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.
Thanks
The email account you have may be blocked by your email provider. You should change the email to something like Gmail and could try again…
i send 10 times help ticket but Nobody Reply, I think Envato close office all week for holiday
Sorry! but multiple tickets will make more delay to get reply. Please keep patience hope they will reply you soon. It can take upto 5 days to get a reply.
Thanks
Envato can not help change email on Setup Account
If it doesn’t work, you may get a new account.
Hey guys any update here? I have the same issues as you described… since I don’t receive any email from Envato how do they suppose to contact? …
Looks like Support has replied to your ticket yesterday, so if you check your email you should have some information on how to get your email changed. Thanks!