I am at my wits end today. I purchased a theme around 8 hours ago. It never sent me verification. Of course they took my money as I can see in PayPal that it was charged. I hit the resend verification at least 30x. NADA-Not in spam-not in inbox. They sure have sent me other crap though since I bought it. I reached out to them and no response- I cant reach out to the author of the theme because I don’t have a purchase code because I can’t verify my account because they aren’t sending me verification code. This is like 8 hours I could’ve been working. Do they not realize time is money? Sorry, I just cannot believe they don’t have people on call to answer these types of issues. I went to cancel the entire thing and I cant do that either. I am just so done. Any help would be much appreciated.
Envato support is pretty slow ( sorry say but it’s ) may take 1-2 working days to get a proper answer/solution