How do I Request a Refund?

tips-and-tricks

#1

I am needing my money back i have contacted them via online and thur their site i need my money back

NOTE: A Moderator changed the Title of this Thread.


#2

Please check this page regarding Refunds:


#3

Greetings, ask for a refund link does not work and can not be used. Please check and I would have to ask for a refund.

Thank you


#4

Paste the following in your browser, making sure that you’re logged in…

http://themeforest.net/refund_requests/new

Not sure if it makes a difference, but probably best to alter the first part of the URL to the marketplace you’re looking to get a refund from (themeforest.net/videohive.net etc etc), just to be on the safe side.


#5

Thanks for the answer, in that direction (http://themeforest.net/refund_requests/new) if you can get one that does not work, in the part that says “Choose an item from the list bellow” does not open and I can not choose the product for which I want to ask a REFUND.
I hope aid

Best regard

Antonio


#6

Just get in touch with support then, I’m sure they’ll forward your info to the relevant refund people.

https://help.market.envato.com/hc/en-us/requests/new