The link for requesting REFUND oesn't work!

Envato Customers Looking For
#1

Hi,

On your webpage for Request for a Refund, https://help.market.envato.com/hc/en-us/requests/new, if you click on the “here”, it goes to https://themeforest.net/ and there is no form there for requesting for a refund.

What is the URL for the correct and WORKING form for refunds?

#2

The link is correct. However, you need to be signed into themeforest.net before clicking on it. Make sure you’re signed in and then click it again – https://themeforest.net/refund_requests/new

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