Refund

Envato Customers Purchases and Subscriptions
1

Hallo,
when a theme doesn’t work as expected, how can ask for a refund?
Thank you

2

Hi, please read this article:

3

Hello @Pino-G

Please take a look over the customer refund policy. Envato Market Refund Rules

If you are eligible for a refund, you can ask for one using the green button in this article → Can I Get A Refund? – Envato Market Help Center

1 Like
4

Thanks a lot, it is what I was looking for.

1 Like
5

Thanks for your fast reply, it is what I was looking for.