How can i contact Envato for Refund

Envato Customers Purchases and Subscriptions
1

Hi;

Does anyone know how to contact Envato? I tried every link i can find. I need to raise a refund request due to accidentally downloading wrong file. However every time the contact link direct me to author and each time their answer is i should contact Envato they can’t help but i can not find a link or mail address to contact Envato directly.

Hope someone can help.

thank you x

2

Try this link https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

3

I had the same question since it’s quite difficult to find the refund request link. Here is a straight forward answer to this question.
http://themeforest.net/refund_requests/new