I dropped a load of cash on 2 licenses (1 small, 1 big) for a set of 3 music pieces, only because I wanted the first and it seemingly was the only 1 unavailable for single purchase.
I went to download them there and they have been removed. First of all it is not clear that the items should be downloaded immediately on Envato. Secondly, I really need that single tune.
I don’t want a refund, I paid through the roof to get it.
How can this be rectified? I’ve tried mailing the author, hopefully they get back to me quickly.