[Help] Complain about an item and author on Codecanyon

Thank you for your reply.
I’ve talked to them today again, and they still says that there is not any bug in our code but wait we will gonna update the item on codecanyon in 2 days.
I told them what if the issue is still stayed there? Would you refund and confess that your code is buggy? The guy on Skype said our code has no issues we are tested it by ourself and upload to codecanyon.

My issue is that I can’t communicate with them, they will not to understand what I’m saying.

If it’s not break the rules I want to put the prove of their buggy code here.

I’ve installed the script on my new website Free Phone Number but still I have some issues which is conflicted with my main website script.