My web app was hard rejected but no reason was given. How do I get in touch to know the reasons?
You can’t… welcome to Envato
Hi BabeRuka,
Can I Get Feedback For My Hard Rejected Item?
- Unfortunately, Envato Quality and Help Teams are not able to provide feedback/critique or advice for Hard Rejected items.
- Envato know it can be frustrating to have a submission rejected and hope that you won’t be discouraged.
- Envato encourage you to take advantage of the many talented and helpful community members who choose to provide constructive feedback on Envato forums.
How to Get Your Items Through Review at Envato
https://help.author.envato.com/hc/en-us/articles/360000471923-Rejected-Items
Thanks
@BabeRuka you are not alone, now they are rejecting every submission, whether you are new here or old author, it’s a game of luck
Why can’t they It takes two minutes to write something about the reject… I never understood this part…
It’s been discussed a thousand times (not to take away from the effort authors make).
There’s simply too many submissions to make this feasible.
We know it’s thousands per month - even if they take 2 mins to reply to each that would create a mass delay.
Even if they used generic comments to speed the process up that has to be potential to make matters worse… with your experience you could take that on board and potentially action/resolve the issue, but it’s very clear from some of the items rejected and shared in these forums that the gap for many is too wide to be able to effectively interpret that.
This would mean repeat submissions of below par items so more delays and increased frustration for less experienced authors who feel they have addressed issues when it’s still not good enough.
That’s rather unfortunate.
Thanks. Much appreciated.