Hello, I’m trying to upload via FTP Filezilla a timelapse 4K, but the connection drops and crashes.
This is the message that appears:
Error: Connection timed out after 20 seconds of inactivity
Error: ailed transfer after transferring 327,564 bytes in 21 seconds
Estado: Disconnected from server
I configured the server connection and generate API password correctly as help Envato says.
Waiting for your help.
Thanks!
hi , am having the same problem now , i was just uploading the file few hours ago , then suddenly it wont connect it says
Connection established, waiting for welcome message…
Insecure server, it does not support FTP over TLS.
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of ftp.marketplace.envato.com
Status: Connecting to .
Status: Connection established, waiting for welcome message…
Response: 220-This was a triumph!
Response: 220-I’m making a note here:
Response: 220-Huge success!
Response: 220-If you need help, please look here for our FTP instructions:
Response: 220-https://help.market.envato.com/hc/en-us/articles/202500744
Response: 220 This is a private system - No anonymous login
Command: AUTH TLS
Response: 500 This security scheme is not implemented
Command: AUTH SSL
Response: 500 This security scheme is not implemented
Status: Insecure server, it does not support FTP over TLS.
any body else having this problem . i had to use the website uplaoder .
??
Same here! Can’t log in since yesterday! Don’t know what to do! 
Tried different FTP clients (TC, FileZilla etc) Tried different connection even different PC… It doesn’t work
Hi all,
We have looked at this and corrected the problem. You should be able to authenticate and upload files.
I am going to see why we weren’t alerted to this earlier via our monitoring so that we can address this quicker and without people noticing.
Thanks,
@denmat
Envato
Hi dear Community. I am having the same problem now , There weren’t any problem a hours ago , But now it says
Connection established, waiting for welcome message…
Insecure server, it does not support FTP over TLS.
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of ftp.marketplace.envato.com
Status: Connecting to .
Status: Connection established, waiting for welcome message…
Response: 220-This was a triumph!
Response: 220-I’m making a note here:
Response: 220-Huge success!
Response: 220-If you need help, please look here for our FTP instructions:
Response: 220-https://help.market.envato.com/hc/en-us/articles/202500744
Response: 220 This is a private system - No anonymous login
Command: AUTH TLS
Response: 500 This security scheme is not implemented
Command: AUTH SSL
Response: 500 This security scheme is not implemented
Status: Insecure server, it does not support FTP over TLS.
any body else having this problem . i had to use the website uplaoder for my new files. thanks.
Command: PASS ********************************
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
same problem, cant login
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Resolving address of ftp.marketplace.envato.com
Status: Connecting to 52.205.47.111:21…
Status: Connection established, waiting for welcome message…
Response: 220-This was a triumph!
Response: 220-I’m making a note here:
Response: 220-Huge success!
Response: 220-If you need help, please look here for our FTP instructions:
Response: 220-https://help.market.envato.com/hc/en-us/articles/202500744
Response: 220 This is a private system - No anonymous login
Command: USER 3d_videos
Response: 331 User 3d_videos OK. Password required
Command: PASS ********************************
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server