Help me out! Unable to upload file from filezila

I spent almost 5 hour to figure out this error |Error:|Connection timed out after 20 seconds of inactivity|

but not able to short out. I went through all the troubleshoot suggestion ( Upload Methods – Envato Author Help Center )
And, also, try to find the solution at forum, I disable the firewall and also connected with my ISP but same thing.
day before yesterday I uploaded one file and it was succeed, unfortunately rejected by Envato hehehe.

Status: Waiting to retry…
Status: Resolving address of ftp.author.envato.com
Status: Connecting to 3.91.211.62:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 39 of 50 allowed.
Response: 220-Local time is now 14:29. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 30 minutes of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Which FTP Address Should I Use?

Envato’s upload platform has two unique FTP accounts, which differ depending on the type of content you are uploading:

You can check this, you will get screenshot guideline:

Thank you for your feedback. I tried this one, actually earlier it was working fine for me. I am getting this issue from today. Also it was working for sometime in afternoon but not stabling.

I don’t know why are you facing problem. You can check again tomorrow.

Just to inform you, hope you using this:

Protocol: FTP - File Transfer Protocol
Host: ftp.marketplace.envato.com
Encryption: Use explicit FTP over TLS if available
Logon Type: Ask for password
User: <your Envato username here> (this is case-sensitive)
Password: <you will be prompted for the API key>

Also try changing Filezilla from PASV / PASSIVE mode to ACTIVE mode. if you are in PASSIVE mode.

I already changed and try.
BTW thanks. I’ll try tomorrow.

Thank you @mgscoder , Now my file is uploaded successfully.

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