Hi there Audiojunglers,
today I’ve noticed that my sales balance was going backwards. Turned out that I had a sales reversal. My very first one and I have to admit it deosn’t feel good. I was a bit disappointed, because it was a bigger company. I’m sure many people have seen their videos or at least know their name.
I have to admit that I have a problem with sale reversales when it comes to digital goods. It can be exploited too easily. And I mean it’s 19 bucks… c’mon guys… In my case, I don’t know what exactly happened. Could be a problem with the payment, could also be a dishonest customer. If it’s the customer, then I really hope they couldn’t download my file before the sales reversal.
There are already some good threads on this:
Would be good if Envato would block customers who are doing sales reversales regularly.