cURL error 6: Could not resolve host: sw-themes.com

Envato Customers Purchases and Subscriptions
1

Hi everyone,
I bought the Porto | theme today Multipurpose & WooCommerce Theme and I’m trying to register the theme license but every time it says : cURL error 6: Could not resolve host: sw-themes.com

can you help me?
Thank you
the provider is www.aruba.it

2

This means your server is failing to resolve an IP address for sw-themes.com. I’ve checked the domain and there are no issues on their side.

If the issue is still occurring, then you will need to contact your web host for support so they can investigate. The error message you provided should tell them everything they need to know.

If you’re renting a private server and not using regular shared web hosting, then the issue could be that your server only has an IPv6 address, while the target domain is only available over IPv4.