i have personally the feeling that we have never had the kind of dialogue that we would be supposed to have with people in envato company. Actually, they have their strategy, their plans and so on, and make their decisions on their own without consulting anyone in our sides. I cannot think about a time when they have asked for authors’ opinions for a major issue. Sometimes we can feel like all things are imposed to us without we can change anything which is very sad a thing to think about. Besides, that’s why on several occasions there have been much complaining from lots of authors. Yes, i know , they are a company and we are not even employees for them (and basically we can take it or leave it …) but that’s sad all the same because we are all in sort of a partnership process with envato. INdeed, we try to help them make money out of creating good products , promoting them as well as we can and try to “build envato brand” out of hard work and much time investment when they help us sell our things (give us many tools for this and make sure that they have a good buyer base) and get money in their side too.
Many guys have been claiming for a (personified) feedback when it comes to rejections. Let’s face it, this is impossible. At this point , there are too many authors , submissions and items and this is simply impossible to do just this unless there’s a major change. People do not want to wait any longer before having their items reviewed and some claim for envato to hire more reviewers but lots of us really are not enjoying this idea if we ever turn out to have to pay higher fees again … so basically there’s no real way out of this problem without some people are unhappy. I guess that’s also why they have come to a standstill when it comes to providing people with feedback and just don’t do … . Normally that’s not so much of a problem but this is also felt by many guys (i know because many people told me on separated occasions) as unfair a system (almost exclusively when they fail to understand what’s the reason for the rejection) or a system which is not paying attention to authors. Many authors , from i could hear or read this far, feel like they are not considered, indeed, that their time, efforts and so on are not been taken into account.
the dialogue is not always has opened as expected , sadly. i GUess that creating a board of author representatives , sort of a syndicate if u wish, would be kind of a good idea indeed for authors to have their voices heard. After all , even NBA players have their own association / syndicate for players when it seems to me, that judging by what they earn, what they do for a living and so on , that they do not have so much to complain about lol
according to me, also, it seems that u are a bit misleading in this case. actually, the solution that u are offering is not arranging anything time wise, when this is the real issue for them not to provide authors with individualized messages when an item is hard rejected … . It would take some reviewers to get the job done and they would have to dedicate to this and spend a good deal of time … in addition , when would people consider that this is too old, not successful enough or too poor? (let me remind u that some poor old items are being much bought and considered as successful and they are not good design-wise for that matter … very often they are plain or flat and not highly creative as well, so this is hard to determine what u consider as old / ugly or too similar sometimes. Moreover, let me remind you that logos that u are talking about have been reviewed and accepted to be on sale here after going through a quality control. If they did so, it would be like having envato unjudging their reviewers when they are always backing them. Needless to say that they would have to deny many things about the current policy if they wanted to do … .
about the criticism revolving around items , lots of guys complain abut the quality of items and so on what i do not feel appropriate, whether we consider our own items inside or not. The fact of the matter is that there are a great variety of items, styles and everything and that anyone can find what they are aspiring to here , which is the real deal because buyers know they will find what they look for here … (including the people who want really basic or “flat” designs , and those people are not very few … that’s how u end up with very average items being sold very often.
finally i would like to comment on one last thing, u said that, beforehand, u had some exchanges with help center and so on and had a dialogue. Well, when it comes to u having your item approved after contacting them, i have personally never experienced somethign like that (and i assume that same goes for tons of guys) … beforehand , i used to contact the help center and had them backing decisions made without providing a real reason and, if i have not had any rejection for long now, the last time i had one, i tried to contact the help center (after envato reviewer provided me with an already-prepared message mentioning that for further details we had to deal with help center) and guess what?! they had answered that it was not possible for them to do anything, to give any feedback … which in a way is fine, i was not dreaming or expecting anything too much anyway and knew that my item would not be reconsidered or whatever. In tis case , i just think that there’s no need to provide people with this kind of sentence if, in the end, the help center that u are supposed to contact ends up saying we cannot do anything, cannot provide with any feedback … . All people would save some time if they took out out these kinds of sentences from the pre-made replies …