My subscription was set to renew on March 22…prior to that date I decided to cancel…when I went to the cancellation page I was offered 70% off to continue at a rate of $11 and change for another month…I figured that was a great deal so I selected it…now I see that I will be charged to standard rate of $39 for the next month. What happened here??? I feel misled…the offer did not reflect on my account. I do not care to pay another $39 to continue. I only chose to continue at this time because I was offered 70% off the standard $39. This needs to be corrected or I will be disputing with my credit card company…
Hi mcscalise_89,
Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!
I did that …thank you.
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