Issues with cancelling my subscription.

I subscribed here last year during the pandemic and after some time, I canceled my subscription. Today I saw from my credit card notification that a payment is going to make to Envato. I logged in and see that my subscription is going to be renewed. I don’t want it and I canceled it immediately. However, it is telling me that I am going to be charged for the next 365 days. How can I get my money back? I don’t want the subscription and it is going to be big burden on my budget.

There seems to be no customer support or an e-mail I can write.

Hello @sdnc

Please contact Envato Elements Help and Support (link). The Support Team will be happy to assist.

1 Like