Thanks, it’s been issue for me almost for a month. I thought it’s a temporary bug, and “snoozed” updates for few weeks.
But now the problem is still there, so I thought something wrong with my account.
This is what I received from Envato Help&Support Team today, after reporting this issue:
We experienced an issue with the API key, but fortunately the issue has been already resolved. Please accept my apologies for any inconveniences this may cause and thanks for understanding this situation!
I recommend you to clear your internet history/browser cache, restart your browser and then go and log into your account and try again. If the issue persists, it might also help using a different browser.
Same problem here, just bought a theme (and hosting!!), but when i click on.“Get Token”, I eventually get this error, even i am also logged in to my envato store where i purchased the theme
I tried a support ticket, wrote the message, and when i clicked 'submit, it said, oh, you are already a user? Log in! So i log in, and yep, the SAME ERROR when submitting a ticket! So i cannot access support either, just the forum for now, seems there is an API fail in the back end for now
I’m supposed to be setting a client up today and I haven’t managed to progress at all due to this API error… bit worrying that the status update page is showing “issue has been fixed” when it clearly hasn’t been resolved…
I too have the same problem. Bought a theme 5 minutes ago, tried to activate through Wordpress. Result: {“error”:“unsupported_response_type”,“error_description”:“Unknown response_type parameter passed”}
I have the same issue, decided to buy the theme today and i can’t create the token thus resulting in slowing my work down a lot … no news from the status tracker, can you give us an insight of what is happening and when you think the issue is addressed?