Envato API is down


I was requested to update the Newspaper theme, and to reset the purchase code, too.

When I tried, the following messaged poped up:

Envato API is down, please try again later.

Help, please!!!

Thanks a lot


Could be a temporary issue, seems everything works fine now.

Nop. Same message

Hi @cesarpaul,

Please make sure you have generated Envato API personal token here . Not using the old legacy API (Settings → API).

Before you create a new token the following 3 permissions should be selected from the list of permission available on the Token page.

  1. View and search Envato sites (checked by default)
  2. Download the user’s purchased items
  3. List purchases the user has made


We also experience problems with the Envato API. In our case, the “rate limit” error is received when making requests to the API

It’s working fine over here. What endpoints are you trying to call? :thinking:

The most common reason that an author will encounter a rate limit error is if someone is trying to brute force their way through a license check. After all, it’s quite simple to automatically generate a UUID and submit it. It’s up to authors to implement their own safeguards against this.

This error is coming from the theme, not Envato. We can’t advise here because we don’t know what the code that triggers this error looks like. It could be a catch-all error message used when anything goes wrong in this step, even if it’s unrelated to the Envato API specifically.

For this reason, please contact the author, as they should have further steps for you:

You may also try contacting your web host and asking them to ensure that PHP is able to communicate with https://api.envato.com/ on your server. Sometimes there are unusual server-side problems that can interfere with this connection.


Thanks for the info.

Indeed, the main problem seems to be related to the license check implemented in the theme. We have resolved this from our end.

Best regards,

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