can't generate token to activate pearl theme

Hello,

I am trying to activate my new purchased theme pearl but unfortunately, I am trying to access build.envato.com to generate the token key but it is still loading with a pulsing green dot, I am using chrome to access but I can’t please help, my project gets delayed due to this problem.

Hello,

I think wordpress active with Envato purchase key at here you can try with this

You can try new token from here
https://build.envato.com/my-apps/#tokens

Or you can get in touch with your item author @StylemixThemes at here as a comments

Thanks!

same problem it’s get stuck on loading screen,

Hi

Today was a scheduled downtime envato market and envato api:

May be for this reason you failed to access but now it is completed. So, please try agin with clearing your browser cache, hope you will get access to envato api.

Thanks

still same problem, can’t generate it is stuck on loading page, i cleared cookies in chrome but didn’t worked.

Hi

It should work. please can you try with different browser with clear cache. If same then please Contact Support and let them know. Support Team will be very happy to assist you.

Thanks

thanks its working on my samsung galaxy s8 plus.

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