Hi all author & staff,
I got a buyer who created hundreds of topics on our support forum (alone took nearly 30% of all topics created so far) to ask for every single changes, customize, or even how to use WordPress.
The support team is exhausted to be nice in such a very long time and now it’s time for us to decline those nice things.
He even chase after us in every single topic, when he saw any topic is answered he will paste his question there, just don’t care anything.
Can I ban him?
I just ask if I refused to support and he will rate 1 star, whom Envato will be with?
Me or the buyer?
or is the any thing that I can active refund him as he doesn’t have enought expertise to use and don’t want to use any service from Envato studio as I suggested. It seems he is abusing the kindness of our support system.