Are your support services of ThemeCanon still active?

I I bought their theme. When I installed it, I had a problem, but I did not receive any support from themecanon


if you want you can contact with ThemeCanon right here

you can ask your any kind of question with that author


Thanks you, but I have asked for support twice here:
but still no response.

which item you purchase ?
see that item support time if they didn’t reply in that time inside then you can dispute against them.
view envato support at here

I bought Theme Booker.
Thanks you so much.

here is your item support schedule

your purchase item support time is one day

ThemeCanon supports this item

This author’s response time can be up to 1 business day .

Keep patience hope they will reply to you soon

Thanks you, I hope so.

I have replied on your ticket. Please provide us logins in private ticket so we can check it further?

Thanks team,
I sent you in the ticket. Look forward to your early support