I I bought their theme. When I installed it, I had a problem, but I did not receive any support from themecanon
if you want you can contact with ThemeCanon right here
you can ask your any kind of question with that author
Thanks you, but I have asked for support twice here: https://themecanon.ticksy.com/?envato_item_id=16540381
but still no response.
which item you purchase ?
see that item support time if they didn’t reply in that time inside then you can dispute against them.
view envato support at here https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=170903
I bought Theme Booker.
Thanks you so much.
here is your item support schedule
your purchase item support time is one day http://prntscr.com/mb4jxu
ThemeCanon supports this item
This author’s response time can be up to 1 business day .
Keep patience hope they will reply to you soon
Thanks you, I hope so.
I have replied on your ticket. Please provide us logins in private ticket so we can check it further?
I sent you in the ticket. Look forward to your early support