Hi there,
bought many themes on Envato but this is the first time it looks like the developer of this particular theme I bought just left. Im not the only one with unanswered tickets in the support section, but also left with some small theme bugs… Just 4 months support of 6 are passed…
Any suggestions what to do?
you can contact with your item author which one you purchased hope they will help you.
If your item support is expired then you can hire some from here who can help you to solved your problem.
or you can contact with Envato Help
I know how does it feels when you are in the middle of errors and bugs fixing and author stopped responding in the middle of it.
Please contact author to provide you support and fix asap or if your issue isn’t fixed you may share details with me.
I’m providing paid support for these kind of issues for customers and other authors. In case of interest, you can drop me an email and send me the theme after so I can check and fix it for you.
Looking forward
Thanks unlockdesing for the Envato Help support link…Envato help is looking into it now