account locked

I tried to buy script on codecanyon 3 times and 3 times visa debit me for the purchase but the 3 diffrent account got blocked how I can get my money back and unlock my account?

Hi barvaknin931999,

Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!

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they will refund me the money?

Hi @barvaknin931999,

If you were locked out immediately after making a purchase, then it was automatically refunded. It can just take some time to processing back to your payment method. If you don’t see the refund amount within a week or so, contact your payment provider or follow up with your Envato support ticket :point_up_2:. in the forum we are not able to help you on this.