my account locked out and i can't solve that

i have a 1 purchased script from codecanyon but i have a big problem!
when i’m try login in codecanyon i see this error:

Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.

there is no way to contact envato and solve that


Sorry to hear you’re having troubles with your account. Please open a Help Ticket or see this detailed thread on what may be happening.


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