accepted but not published

Envato Authors Author Hangout
1

Hello ! I received approval email but not published, Why ???

2

Hi there,

Did you received an accept message, or soft-rejected message ?

Regards,

3

Accept not soft rejected

4

Do you see it anywhere ? click hidden items, can you see it there ?

5

Congratulations! Your submission ‘Traveler in Winter Mountain’ has been approved for sale on VideoHive. You can view it online here:

http://videohive.net/item/traveler-in-winter-mountain/15765249

Thanks for your high quality submission. Keep up the awesome work!

Regards,
Envato Market Team

6

“This item is no longer available”, looks like they accept it by mistake and removed it later, didn’t you get any other messages ?

7

I received nothing, Only one email

8

The envato team they do not work like they used to

9

I received nothing, Only one email

10

…helloooooooo…so?

11

@KingDog I don’t know who I should call, I just remember only your account, then please help this guy, Thanks!

12

Have you opened a Help Ticket yet? If you haven’t please do. If you already have, please be patient as the Help Team will be happy to look into it for you. Thanks!

1 Like
13

Thank you very much

14

hi , so it’s ok ? i wait ok ?