accepted but not published

Hello ! I received approval email but not published, Why ???

Hi there,

Did you received an accept message, or soft-rejected message ?

Regards,

Accept not soft rejected

Do you see it anywhere ? click hidden items, can you see it there ?

Congratulations! Your submission ‘Traveler in Winter Mountain’ has been approved for sale on VideoHive. You can view it online here:

http://videohive.net/item/traveler-in-winter-mountain/15765249

Thanks for your high quality submission. Keep up the awesome work!

Regards,
Envato Market Team

“This item is no longer available”, looks like they accept it by mistake and removed it later, didn’t you get any other messages ?

I received nothing, Only one email

The envato team they do not work like they used to

I received nothing, Only one email

…helloooooooo…so?

@KingDog I don’t know who I should call, I just remember only your account, then please help this guy, Thanks!

Have you opened a Help Ticket yet? If you haven’t please do. If you already have, please be patient as the Help Team will be happy to look into it for you. Thanks!

1 Like

Thank you very much

hi , so it’s ok ? i wait ok ?