Wordpress theme is not updating despite Envato API token

Hello. The PrintPress theme I downloaded and used on my webiste does not update. It requires a token, different from the purchase code that I found in the license. I’ve generated a token via Envato API but it does not seems to work.
What can I do?
thank you

I think you have download the theme from Envato elements. please note that items from Envato elements do not come with auto update features. Both purchase code and Envato token will work only for Envato market Items.