Wordpress Menu Item removal

Hi, We have given users admin access to our wordpress site and we’re restricting access to certain menu items, Envanto Marketing being one of them, but we cant seem to find the identifier to remove the Envanto Marketing Menu item. Could you possible let me know if this is possible? There are futher details available at https://wordpress.stackexchange.com/questions/296988/some-menu-items-wont-budge
I dont expect you to add the answer on Stack so the whole world know, but could you please email me if it is possible?

Kind regards,