woozone Stuck on downloading products



I’m having big problems, and i’m getting frustrated. So I have followed all tutorials on how to set up woozone, woocommerce, keys, secret keys, tracking ID, etc etc. Set all the options up as stated, increase php memory all works fine. But when I use insane or advanced search It works, but half way through it stops and freezes and nothing happens. I then have to hit back and when that is done I start to get errors, then eventually nothing downloads. I tested make sure everything is connecting and it’s fine. Could someone please help me to solve this problem. I have reinstalled wordpress over 20 times now, I want to cry as time is getting on and I can’t find any support and still waiting on open ticket. Is there an option I haven’t clicked???