Withdrawal Rejection


Withdrawal request via Payoneer made on 03 Jan 2017 rejected.
I’ve submitted a request to Envato Help Team in 15 Feb, 2017. Still now no response.
Normally Envato Help Team is not take enough time to reply.

I am also contact with Payoneer support, but they said

Once Payoneer receives a payment from your mass payout company, you will receive a “Good News” e-mail instructing you how to load the funds to your card.

What can i do now.:confused:
Thanks.

Did you solve the issue? Can you share the results? Same thing just happened to me.

Same issue here. Can we officially know the reason for this?

Wow it seems a lot of people getting this even Elite Authors.
Anything is happening behind our backs?!
I also get this “Withdrawal request … made on 01 Dec 2017 rejected”.
Please kindly resolve this asap
@KingDog @BenLeong

Hi @Colormelon, @TheRubikThemes and @Euthemians. It looks like a few author withdrawals were rejected earlier today, due to a system error - you should all have an email from Envato Support with more details. As I understand it, those withdrawals should still be processed as normal on the 15th of this month.

4 Likes

We received the email from Envato support and it seems that everything is fine now. Thanks!