Why am I paying more?

Hello everyone, I’ve been a subscriber for 3 years and paid $198 each year. When it came time to renew my subscription this year, I noticed something: new subscribers can subscribe for $129.46 including taxes. Is this fair? Should I get a new subscription with a different email and name?

You’re not paying more, new users are paying less.

It’s for marketing purpose. The first year comes with an offer/discount.

You may not be able to create a new account due to your information has been already stored in the system. If it’s detected that you’re using the new subscription offer as an “abuse” your account may be blocked.

Better contact Elements support and check if they have offer.


Thank you ki-themes I reached out and they were really helpful.

I believe the first years comes as a discount

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