When will i get reply about license?

Hey, im waiting for a week reply regarding reactivation of my license!!
What’s wrong with support? Are u ignoring me???
Ticket # 2841463

What is the problem you are having?

If this is license related then presumably this is the authors support and not envato that you have contacted?

Hi. I want to reactivate license, cause i.m changing domain name. I tried to contact cesis autor many times but still no success.
I bought cesis them through themeforest and sent them a lot of emails but they are not responding.

Are there any solution?

Unfortunately envato won’t be able to help with this - it’s something that an author needs to help with.

There’s lots of ways to reach them eg item comments, form on their profile, or if you are still under support then using their official route

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