Hello Guys & Gals,
I know this has been asked before but not seeing anything recent regarding it (and new support policies here).
We’ve been using Vanilla Forums for our support for at least the last 2 years and interested in switching it out.
I’ve heard lots of people suggesting Ticksy, but honestly, I am more interested in something being self hosted.
I like the idea of the security being my responsibility, as well it’s maintenance and having more control over it.
What are you currently using for your support forums for handling buyer support when outside of the Marketplace? Also important and related is whether or not it has pre-existing support for the Envato API (especially expired support license checks). Or at least a walk-through on making it possible.
Do you have any suggestions or recommendations that we could check out?
Thanks in advance for any shared insight and thoughts!