Hi everybody! Today I’m gonna ask you something about Envato (Codecanyon) review system: Do you like how it works?
I mean, since I started selling on Codecanyon, back in 2015 and until now I’ve received few reviews (under 10, but I have 34 in total) with texts like these: “PHP ERREUR”, “Cannot connect cronjob. I need cronjob script url like **.com/updateserver.php not like this .com/cronjobs/ dev<21 null” (even if script runs on Codeigniter)" and so on. These reviews, excepting one, are from clients who never contacted me after buying. They never asked me for help, but they left me these reviews, reviews which are affecting my rating. On the other hand, I can’t report review for being unfair because there’s no button for that.
How’d solve this situation?