we sent you money !!!????

Hello my friends I have received a message to collect my money on emily but my balance in paypal is empty where did the money go ???

Open a Envato Help Ticket

1 Like

Again - Paypal.

People - go to payoneer and leave this paypal … :slight_smile: every day i see someone is complaining about paypal.

You must get in touch with PayPal for these things. It appears that this issue is coming from PayPal.

Also, as a side note, sometimes PayPal has a delay with processing funds. If it doesn’t appear in a few hours it’s best to contact PayPal and Envato as my colleague @unlockdesign previously stated.

Cheers! :slight_smile:

Hi @nealawi

This can be happened if you didn’t submit your TAX information in Envato and it is your first time payout. Otherwise you must should receive your money. So please check back again and if still not received then contact support and open a ticket ASAP:

I would like to suggest use Payoneer. Payoneer Signup


I use payoneer and never had any issue. :slight_smile:

I’m using PayPal for 6 years ago, I didn’t have facing an issue with it since then. I hope not to face an issue with it ((thanks god)):smiley: because might get a heart attack if I haven’t received my money

1 Like

Hello my friends … Problem was from the PayPal site … I replaced the old account email and deleted it permanently and opened a new account in PayPal and ended the problem

I Hope the authors who have the same problem to replace and delete the email from the PayPal account and open a new account with the same email to receive the November payment of money
Thank you Envato