envato payouts

Envato Authors CodeCanyon
1

hi , 5 days ago i reiceved a payment from envato to my paypal account with two confirmation emails from both sides, but until now I do not see money credited to paypal, how is possible??? can someone help me, please

2

Hello @ardit1992

You got both email for that envato sent your payouts, Now Contact to paypal support for help,

We also face this issue before, problem not in envato,

Thanks :slight_smile:

1 Like
3

Hello,

You can open a Envato help ticket from here
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=133386

Here is paypal help center
https://www.paypal.com/us/smarthelp/topic/PROBLEMS

hope they would like to assist you.

Thanks

4

Hi @ardit1992

In this situation please contact envato support ASAP
https://help.author.envato.com/hc/en-us/requests/new

Please go through the above link and try to know what is actually happened from enavto. because they have the correct record and status of your earning and payout.

I would like to suggest use Payoneer. Payoneer Signup

Thanks